Orders from our Warehouse are typically shipped within three business days of receiving the purchase order. Smaller orders are usually dispatched within 24 to 48 hours.

UPS can only accept packages with combined dimensions totaling up to 108 inches and a maximum weight of 70 lbs. Some of our products exceed these limits, so they must be shipped via a different carrier.

Tracking information will be provided by Customer Service at the end of the day or the next day after the order has been shipped.

If an item is not available, Stirling will contact the manufacturer to obtain a lead time. Most items are shipped within 5-7 business days unless it is a custom order, which may take up to 4 weeks.

The customer is responsible for shipping costs unless a prior agreement has been made with Stirling. Shipping costs will be added to the final invoice.

To initiate a return, please email sales@stirlingcomm.com.

To initiate the return process, please email sales@stirlingcomm.com